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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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edmoe122

September 29, 2024

5  out of  5
rating by edmoe122
"Great people at this location."
We responded:
"Thank you!"
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Alex Rodgers

June 28, 2024

5  out of  5
rating by Alex Rodgers
"Been with StateFarm for years and they have served me well at Eric Gates office."
We responded:
"Thank you Alex for this wonderful 5-star review.....We are honored you have chosen us to provide you with your insurance needs. "
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Luke

March 6, 2024

5  out of  5
rating by Luke
"As a local car salesman I have to go through/work with just about every local insurance office in a 50 mile radius. HANDS DOWN this is the best insurance office in the entire radius I deal with. Beth, Breck, Sheri, and even the owner Mr. Gates are absolutely wonderful at their job. They will go through every inch of your quote to make sure you get the absolute best price and consistently go above and beyond for everyone I send to them. Never hesitate to deal with any of the agents in this office!"
We responded:
"Thank you Luke for that awesome 5 star review! We truly appreciate those kind words and you taking the time to share your experience with us."
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Michelle Shanholtzer

March 5, 2024

5  out of  5
rating by Michelle Shanholtzer
"Professional, knowledgeable, caring and committed to providing the best customer service."
We responded:
"Thank you for those kind words Michelle and the 5 star review. We truly appreciate you taking the time to let us know how we are doing!"
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Candace Palmer

February 27, 2024

5  out of  5
rating by Candace Palmer
"Great guy, quick easy service, with easy to understand information, to of the line customer service"
We responded:
"Thank you so much for those kind words and the 5 stars! We are glad you are part of our insurance family!"
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Dizzy Green

February 14, 2024

5  out of  5
rating by Dizzy Green
"We have all our insurance thru Eric Gates State Farm. They are super friendly & always there whenever i call. Took care of adding a vehicle today in about 10 minutes! Highly recommend"
We responded:
"Thank you so much for those very kind words and the 5 stars!! "
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Lucy Simpson

January 13, 2024

5  out of  5
rating by Lucy Simpson
"I stopped by the office today and Beth is such a wonderful and pleasant person to work with. She took the time to go into detail about my policy and helped me to understand which option is best for my current situation. Her customer service is exceptional!"
We responded:
"Thank you so much Lucy for those kind words about Beth, and I COULDNT AGREE MORE! She truly loves to help people. I'm glad she was able to assist you and again.....Thank you for your trust in us!!"
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Dale Estep

December 12, 2023

5  out of  5
rating by Dale Estep
"Great insurance company and really good people working in the office"
We responded:
"Thank you Dale! Always great to see you and thank you again for your business. Merry Christmas!"
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tawana heltzel

July 8, 2023

5  out of  5
rating by tawana heltzel
"Beth was awesome. She helped out, listened, didn't over talk, and understood EXACTLY what we needed. I hate change, but it had to be done. Thank you! See you soon!"
We responded:
"Thank you so much for the awesome review and note!! We are so glad you did change and welcome you to our agency!"
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Don Williams

April 14, 2023

5  out of  5
rating by Don Williams
"good people to do business with eric dose car insurance lisa dose taxes . would not go anywhere else thanks ."
We responded:
"Thank you Don for the kind review!!! We don't want you to go anywhere else! We all thank you for choosing to business with us!"
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Damien White

February 26, 2023

5  out of  5
rating by Damien White
"Eric Literally sat with me and helped go through what things to keep on and off to give me best rate at 19 years old. Legit guy with legit interest in you."
We responded:
"Thank you for the wonderful review!! That's the "Personal Price Plan" in action! We truly appreciate your business!!!"
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Alecia Sims

November 1, 2022

5  out of  5
rating by Alecia Sims
"This Office really lives up to the slogan, "Like a good neighbor." When you walk into this office Eric and Sheri make you feel like family. Even after moving out of state I keep my Life Insurance policies with Eric so I have an excuse to stop by for a visit when I am in town. If I could keep all of my policies in this office I would. Nowhere else do find this kind of personal interest. Update: 5 years and 2 Agents later I am still searching for a State Farm Office in Florida that even comes close to the personalized attention you get from Eric and Sheri."
We responded:
"Thank you so much for your kind words. You are part of our State Farm family...........glad we can be a part of your life."
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Keri Fields

June 30, 2022

5  out of  5
rating by Keri Fields
"They did a state to state transfer for our insured that was moving to their area and were very efficient and quick! I can only imagine how well they take care of their own insureds. Good job to the staff!"
We responded:
"Thank you so much Keri for the kind review! I really do have an amazing team. Thank you again for thinking of us!"
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Marc N

April 23, 2022

5  out of  5
rating by Marc N
"Excellent service. Beth did a great job of listening to my concerns, finding the coverage that suited my needs, and saved me 1/2 off my former auto insurance provider (USAA). Plus, local agent and open even on Saturday."
We responded:
"Thank you so much Marc for the wonderful review. I enjoyed meeting you and WELCOME to our agency family!"
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Kris Sutphin

December 24, 2021

5  out of  5
rating by Kris Sutphin
"Very helpful.friendly.eager to answer questions."
We responded:
"Thank you Kris for the kind words and awesome review. Hope you had a Merry Christmas and that you will have a wonderful New Year!"
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Ricky Brown

July 21, 2021

5  out of  5
rating by Ricky Brown
"Yeah I had a waterpipe burst in our home and the adjuster who was out West kind of dropped the ball when Eric gates office found out about it we had an adjuster there sure they're within 12 hours Sherry was amazing Beth is amazing I don't remember the other lady's name they've all been awesome at this agency I can tell you that"
We responded:
"Thank you for the 5 stars!"
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Andrew Person

May 18, 2021

5  out of  5
rating by Andrew Person
"Excellent Insurance Agent!"
We responded:
"Thank you for the review AND for your business! We are lucky to have you and appreciate you."
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Adam Barefoot

May 7, 2021

5  out of  5
rating by Adam Barefoot
"Quality service with a friendly and knowledgeable staff"
We responded:
"Thank you for the great review! We greatly appreciate you and your business!!"
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Steve

April 2, 2021

5  out of  5
rating by Steve
"Great experience with lisa and staff! Great people and very helpful!"
We responded:
"Thank you for the 5 stars!"
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Cathy Bowden

August 11, 2020

5  out of  5
rating by Cathy Bowden
"Eric is always concerned and caring and goes the extra mile for you."
We responded:
"Thank you Cathy for those kind words. My team and I are happy you are part of our State Farm family. Stay safe!"
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Joanne Merritt

June 14, 2020

5  out of  5
rating by Joanne Merritt
"Very helpful when I had to transfer my insurance. The agent was excellent. Great customer service"
We responded:
"Thank you for the review and the kind words!"
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Darcy Daley

March 8, 2020

5  out of  5
rating by Darcy Daley
"Great experience"
We responded:
"Thank you so much for the review! We appreciate you!"
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Elaine Merceruio

January 27, 2020

5  out of  5
rating by Elaine Merceruio
"Best insurance place"
We responded:
"Thank you for the review and the kind words! We appreciate you and your business!"
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E E

October 25, 2019

5  out of  5
rating by E E
"They do not treat you like a "member" or a "number". I could call in for my dad's account and they know who I am which makes the call more personable. They treat you like family and they are interested in your life and lively hood. Every now and then I'll stop in just to see how Eric is doing, because he has left such an amazing impression on not only my dad but on me as well. We have been with state farm for years and the staff is amazing! I have never had a bad experience or a moment when I felt offended or mislead. You have to trust those who you do business with and I trust Eric Gates state farm and his group!"
We responded:
"What a humbling and wonderful compliment! We really do think of our clients as family. THANK YOU!"
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Donna Harmison

September 9, 2019

5  out of  5
rating by Donna Harmison
"Nice peole"
We responded:
"Thank you so much for the kind words....it's our pleasure to serve you!"